We would like to thank all of you who registered and those of you selected to participate in the first of many CPAPtalk Product Challenges. Over 400 people volunteered for this new, exciting and educational public customer satisfaction trial. The selected participants gave us insightful feedback on the Swift II, Bravo and on the Product Challenge process itself. Thank you CPAPers!
50 current users of the Swift II were selected from over 400 enrollees to receive a complimentary Bravo CPAP mask. After a two week trial period participants were asked to fill out a detailed survey. The Challenge was administered in a professional and impartial manner with rules against manufacturer contact and discussions or disclosures presented on CPAPtalk.com during the trial period. The software powering each Product Challenge is designed to collect and compile results in an automated fashion to ensure they are not tampered with and free of result compilation errors.
We believe that the Product Challenge launch is an industry changing event. It allows CPAP users to make their voices heard. It provides the CPAP industry with a standardized measure of patient product satisfaction. We envision a future where we have conducted Product Challenges on hundreds of CPAP products. Results from these trials will give CPAP shoppers better information on product quality and comfort levels. This is the first Product Challenge but you can expect one every other month for a long time to come.
Challenger slots for early 2008 are full and slots for the rest of the year are filling up quickly. CPAP manufactures interested in scheduling a challenge are asked to contact us promptly. We will announce future results through this CPAP newsletter and on the Product Challenge section of CPAPtalk.com. Please check back often to enroll and receive free CPAP gear in exchange for your feedback.
|
