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CPAP Order: Prescriptions

CPAP Prescription

Prescriptions

Federal law requires we have a valid prescription on file before we ship your mask, machine and/or humidifier. You do not need a new prescription to fulfill this requirement and can send us your original prescription.

We provide many easy ways to get your prescription:

  • We can request your prescription for you! When you checkout, just let us know you would like us to request your prescription, or you can log into your account to have us request your prescription.
  • Fax your prescription to our Toll Free fax number: 1-866-353-2727, or our international fax number: 713-541-7370
  • Email your prescription to cpap@cpap.com
  • Upload your prescription in your account, under the prescriptions section or you can upload it here if you do not have an account.

Prescriptions FAQs

How can I collect a Prescription?

In order to purchase a CPAP or BiPAP machine, humidifier or mask, a prescription is needed.

We provide many easy ways to get your prescription:

  • We can request your prescription for you! When you checkout, just let us know you would like us to request your prescription, or you can log into your account to have us request your prescription.
  • Fax your prescription to our Toll Free fax number: 1-866-353-2727, or to our international fax number: 713-541-7370
  • Email your prescription to cpap@cpap.com
  • Upload your prescription in your account, under the prescriptions section

So that we can process your order quickly, please write your order number on your prescription before sending it.

The prescription can be written by any of the following care providers:

  • Medical Doctor
  • Doctor of Osteopathy
  • Psychiatrist
  • Physicians Assistant
  • Nurse Practitioners
  • Dentist

We will not accept prescriptions written by:

  • Chiropractor
  • Podiatrist
  • Optometrist
  • Psychologist

(unless the above is a licensed MD or DO)

If your doctor is aware of your sleep therapy and use of a CPAP machine, contact the office to request an Rx. We have a standard prescription form your doctor can use.

Your prescription can be written on a standard prescription pad which includes the physician's contact information, your name and is signed by the care provider including a statement about the equipment needed. For example:
  • "CPAP"
  • "BiPAP"
  • "CPAP Supplies"
  • "CPAP Mask"
  • "CPAP Humidifier"

If you are purchasing a machine, ideally the prescription will include the pressure setting. If it is not included on the Rx, the pressure setting may be provided by you.

How can I get help from a CPAP Expert?

  • Ask A Question. Question Submission Form.
  • Email Us. cpap@cpap.com.
  • By Phone. 1-800-356-5221 (7 AM -10 PM CST Mon-Fri; 8 AM - 6 PM CST Sat)
  • By Fax. 1-866-353-2727

Is there a prescription form I can use?

Yes, here is CPAP.com's Prescription / Letter of Medical Necessity form to be completed and signed by your physician:

Print Prescription Form

Once completed, you or your physician can send us your prescription by these methods:

  • Fax your prescription to our Toll Free fax number 1-866-353-2727, or our international fax number: 713-541-7370
  • Email your prescription to cpap@cpap.com
  • Upload your prescription in Your Account, under the prescriptions section, or you can upload it here if you do not have an account.

Will an old prescription meet requirements or do I need a new one?

Some prescriptions are written for a "Lifetime Need" or "99 Months" and can be used to get the prescribed equipment as often as needed to continue therapy.

If a prescription notes a number of refills, it will be valid to dispense the listed equipment the referenced number of times.

If a prescription notes an expiration date, it is valid through the listed date.

We will gladly review a prescription for you to determine its condition.

Will you accept a prescription from a doctor in my country?

Yes. If you have an international prescription, we will ship your order to any US state but Texas or to your country of residence on receipt of a valid prescription.

Does my prescription have to be in English?

No. We accept prescriptions written in any language.

Who can write a prescription?

The prescription can be written by any of the following care providers:

  • Doctor of Osteopathy
  • Medical Doctor
  • Psychiatrist
  • Physicians Assistant
  • Nurse Practitioners
  • Dentist

We will not accept prescriptions written by:

  • Chiropractor
  • Podiatrist
  • Optometrist
  • Psychologist

(unless the above is also a licensed MD or DO.)

How can I submit my prescription to CPAP.com?

  • Fax your prescription to our Toll Free fax number 1-866-353-2727, or our international fax number: 713-541-7370
  • Email your prescription to cpap@cpap.com
  • Upload your prescription in Your Account, under the prescriptions section, or you can upload it here if you do not have an account.

What does a CPAP prescription need to say?

  • Contains one of the following words or phrases "CPAP" or "Continuous Positive Airway Pressure"
  • Contains your physician's contact information
  • Contains your physician's signature
  • Contains the patient's full name
  • Contains your specific pressure.
    • Example: 9 CM/H2O
    • Example: 9
    • Example: 14 CM/H2O
    • Example: 14

What does an APAP prescription need to say?

  • Contains one of the following words or phrases "APAP", "AutoPAP", "AutoSet", "Auto CPAP", "Auto Adjusting CPAP", "Self Adjusting CPAP", "CPAP" or "Continuous Positive Airway Pressure" or similar term.
  • Contains your physician's contact information
  • Contains your physician's signature
  • Contains the patient's full name
  • Contains your pressure range (Optional, Not Required)
    • Example: 4-20 CM/H20
    • Example: 4-20
    • Example: 6-18 CM/H2O
    • Example: 6-18
CPAP prescriptions are accepted for Auto Adjusting (APAP) Machines.

What does a BiPAP prescription need to say?

  • Contains one of the following words or phrases "BiPAP", "BiLevel", "VPAP"
  • Contains your physician's contact information
  • Contains your physician's signature
  • Contains the patient's full name
  • Contains your inspiration pressure (Also called IPAP Pressure or Breathing In pressure)
    • Example: IPAP 13 CM/H20
    • Example: IPAP 13
    • Example: IPAP 4 CM/H20
    • Example: IPAP 4
  • Contains your expiration pressure (Also called EPAP Pressure or Breathing Out pressure)
    • Example: EPAP 13 CM/H20
    • Example: EPAP 13
    • Example: EPAP 18 CM/H2O
    • Example: EPAP 18

What does a BiPAP Auto prescription need to say?

  • Contains one of the following words or phrases "BiPAP", "BiLevel", "VPAP", "BiPAP Auto"
  • Contains your physician's contact information
  • Contains your physician's signature
  • Contains the patient's full name
Inspiration pressure (IPAP) and expiration pressure (EPAP) are NOT required for the BiPAP Auto.

What does a BiPAP ST prescription need to say?

  • Contains one of the following words or phrases "BiPAP ST", "Synchrony ST", "VPAP ST"
  • Contains your physician's contact information
  • Contains your physician's signature
  • Contains the patient's full name
  • Contains a backup rate or BPM setting.
  • Contains your inspiration pressure (Also called IPAP Pressure or Breathing In pressure)
    • Example: IPAP 13 CM/H20
    • Example: IPAP 13
    • Example: IPAP 4 CM/H20
    • Example: IPAP 4
  • Contains your expiration pressure (Also called EPAP Pressure or Breathing Out pressure)
    • Example: EPAP 13 CM/H20
    • Example: EPAP 13
    • Example: EPAP 18 CM/H2O
    • Example: EPAP 18

What does a BiPAP Auto SV prescription need to say?

  • Contains one of the following words or phrases "BiPAP SV" or "BiPAP Servo Ventilation"
  • Contains your physician's contact information
  • Contains your physician's signature
  • Contains the patient's full name
  • May or may not contain a backup rate or Breath Per Minute “BPM" setting
  • Contains your IPAP Min and Max or Minimum and Maximum Inspiration Pressure (breathing in pressure) or the settings can be provided to us
    • Example: IPAP Min 5 cm/H20 - IPAP Max 15 cm/H20
    • Example: IPAP Min 5 cmwp - Max 15 cmwp
    • Example: IPAP Min 5 - IPAP Max 15
  • Contains your EPAP or Expiration (breathing out Pressure) or the setting can be provided to us. This may be called the EEP (End Expiratory Pressure)
    • Example: EPAP 5 cm/H2O
    • Example: EPAP 5 cmwp
    • Example: EPAP 5
  • Sample of wording for a complete prescription for a BiPAP Auto SV to include Back Up Rate:
    • BiPAP SV
    • IPAP Min 5 cmH2O
    • IPAP Max 15 cm H2O
    • EPAP 5 cmH2O
    • 12 BMP

What does a BiPAP AVAP prescription need to say?

  • Contains one of the following words or phrases "BiPAP ST", "AVAP", "BiPAP AVAP", "BiLevel AVAP", or "Average Volume Assured Pressure Support"
  • Contains your physician's contact information
  • Contains your physician's signature
  • Contains the patient's full name
  • Contains the Tidal Volume Estimated

What does a mask prescription need to say?

  • Contains one of the following words or phrases: "CPAP Mask", "CPAP Supplies", "CPAP Humidifier", "CPAP", "Continuous Positive Airway Pressure", "APAP", "AutoPAP", "AutoSet", "Auto CPAP", "Auto Adjusting CPAP", "Self Adjusting CPAP", "BiPAP", "BiLevel", "VPAP", "BiPAP Auto", "BiPAP ST", "Synchrony ST", "VPAP ST"
  • Contains physician's contact information
  • Contains physician's signature
  • Contains the patient's full name

What does a humidifier prescription need to say?

  • Contains one of the following words or phrases "CPAP Humidifier", "Humidifier", "HH", "CPAP Supplies", "CPAP Mask", "CPAP", "Continuous Positive Airway Pressure", "APAP", "AutoPAP", "AutoSet", "Auto CPAP", "Auto Adjusting CPAP", "Self Adjusting CPAP", "BiPAP", "BiLevel", "VPAP", "BiPAP Auto", "BiPAP ST", "Synchrony ST", "VPAP ST"
  • Contains your physician's contact information
  • Contains your physician's signature
  • Contains the patient's full name