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CPAP.com Customer Surveys CPAP.com regularly conducts structured follow up surveys to customers who have recently
placed orders. These surveys indicate patient opinion regarding CPAP.com's service and industry issues. Each customer
can answer one and only one time per order placed.
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CPAP.com User Surveys
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| # | Survey | Date Range | Num Respondents |
| 1 | CPAP.com Net Promoter, CPAPAuction.com | January 1, 2007 to March 3, 2007 | 1000 | | 2 | CPAP.com Future Purchase, Tell A Friend | December 12, 2006 to February 2, 2007 | 1000 | | 3 | CPAP.com Future Purchase, Sleep Lab Service Perception, OSA Affected Family | November 11, 2006 to January 1, 2007 | 1000 | | 4 | Future Purchases, Length of Use, Price Increases | October 10, 2006 to November 11, 2006 | 1000 | | 5 | Future Purchases, CPAP.com/Local Provider Preference, Service Requirements | August 8, 2006 to October 10, 2006 | 1112 |
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Copyright and Terms of Use
Use Restrictions and Copyright
You may not resell, redistribute, broadcast or transfer any information, including all graphics, photos,
graphs, sounds, data, images, audio, headers, software, buttons, video, icons or the arrangement or compilation
of any of the foregoing (collectively, “Information”) or use the Information in a searchable, machine-readable
database or file except through authorized access to our websites. Unless separately and specifically authorized
in writing by US Expediters, Inc. (cpap.com), you may not rent, lease, sublicense, distribute, transfer, copy,
reproduce, publicly display, publish, adapt, modify, decompile, reverse engineer, create derivative works, store
or time-share our websites, any part thereof, or any of the Information received or accessed from our websites.
To or through any other person or entity. Access to restricted areas of our websites without the authorization
of US Expediters, Inc. (cpap.com) is strictly prohibited. You agree to use our websites and Information for
lawful purposes only. You agree not to post or transmit any information through our websites which (1) infringes
the rights of others or violates their privacy or publicity rights, (2) is unlawful, threatening, abusive,
defamatory, libelous, vulgar, obscene, profane, indecent or otherwise objectionable, (3) is protected by copyright,
trademark or other proprietary right without the express written permission of the owner of such right, (4) is
used to unlawfully collude against another person in restraint of trade and competition, (5) contains, or
materially relates to, any software, device or routine that interferes or is intended to interfere with the normal
operation of our websites, or (6) impersonates any person or entity or otherwise misrepresents your affiliation
with a person or entity. You shall be solely liable for any damages resulting from any infringement of copyright,
trademark or other proprietary right, or any other harm resulting from your use of our websites or their Information.
Except as otherwise indicated, all Information and materials on and relating to our websites are the copyright
property of US Expediters, Inc. (cpap.com), ALL RIGHTS RESERVED.
Trademarks
"cpap.com", the cpap.com logo, and the other names, marks, products and services described in our websites are
either trademarks, trade names or service marks of US Expediters, Inc. (cpap.com) and its licensors, or are the
property of their respective owners. These marks may not be copied, imitated or used, in whole or in part, without
the express prior written permission of US Expediters, Inc. (cpap.com). In addition, page headers, custom graphics,
button icons, and scripts that are service marks, trademarks, and/or trade dress of US Expediters, Inc. (cpap.com)
may not be copied, imitated, or used, in whole or in part, without the prior written permission of US Expediters,
Inc. (cpap.com).
Third Party Information Resources
Information here is not intended for trading purposes. Neither US Expediters, Inc. (cpap.com) nor any of its data
or content providers shall be liable for any errors or delays in the content, or for any actions taken in reliance
thereon.
Disclaimer
Our website and the materials on our website are provided on an "as is" and "as available" basis without warranties
of any kind, either express or implied. US Expediters, Inc. (cpap.com) disclaims all warranties, express or implied,
including, but not limied to, implied warranties or merchantability, fitness for a particular purpose, title, and
non-infringement. US Expediters, Inc. (cpap.com) does not represent or warrant that materials in our website are
accurate, complete, reliable, currect or error-free. US Expediters, Inc. (cpap.com) does not represent or warrant
that our website or its server(s) are free or viruses or other harmful components.
Limitations of Liability; Indemnity
In no event shall US Expediters, Inc. (cpap.com) be liable for any direct, special, indirect or consequential damages,
or any other damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether
in an action in contract, tort (including but not limited to negligence), or otherwise, arising out of or in any way
connected with the use of our websites or the materials contains in, or access through, our website. Where not
proscribed by law, the aggregate liability of US Expediters, Inc. (cpap.com) and its affilitates to you arising out
of or connected with your use of our websites or the materials contained in or accessed through our website, in any
circumstance, is limited to the greater of the fees paid by you to US Expediters, Inc. (cpap.com) in connection
herewith during the 6 months prior to the occurrence upon which your claim is based or $1,000. You agree to defend,
indemnify and hold harmless US Expediters, Inc. (cpap.com) and its affiliates and their respective officers, directors,
employees and agents from and against any liabilities, losses, costs, claims, expenses, damages, causes of action or
demands, including without limitation reasonable legal and accounting fees, arising or resulting, or alleged by a third
party to be arising or resulting from your use of any information or material from our websites or your breach of any
of these Terms of Use. The provisions of this paragraph shall indefinitely survive the termination of this agreement.
Applicable Law
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Texas, applicable
to agreements made and entirely to be performed within such state, without resort to its conflict of law provisions.
By accessing and/or placing orders under our websites, you acknowledge that you have read, understood and agreed to
be bound by these Terms of Use and by all applicable laws and regulations, including U.S. Export control laws and
regulations. Visitors who do not agree with these Terms of Use should not access our websites. You agree that any
action at law or in equity arising out of or relating to these Terms of Use shall be filed only in the State of Texas
located in State or Federal Court and you hereby irrevocably and unconditionally consent and submit to the exclusive
jurisdiction of such courts over any suit, action or proceeding arising out of these Terms of Use.
Termination
Notwithstanding any of these Terms of Use, US Expediters, Inc. (cpap.com) reserves the right, without notice and in its
sole discretion, to terminate your license to use our websites, and to block or prevent future access to and use of our
websites.
Severability
If any provision of these Terms of Use shall be deemed unlawful, void, or for any reason unenforceable, then that provision
shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining
provisions.
Miscellaneous
These Terms of Use apply exclusively to your access to, and use of, our websites and do not alter in any way the terms or
conditions of any other agreement you may have with US Expediters, Inc. (cpap.com) for products, services or otherwise.
US Expediters, Inc. (cpap.com) reserves the right to change any and all content contained on our websites at any time
without notice. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer,
US Expediters, Inc. (cpap.com) not constitute or imply endorsement, sponsorship or recommendation thereof by US Expediters,
Inc. (cpap.com).
Receive Permission to Use
Implicit permission to use these numbers is granted so long as the information contained in these
reports is compliant with the Copyright and Terms of Use section. This permission can be revoked in cases of violation.
When using these numbers in reports please reference "cpap.com" as the source. Failure to do so will result in your permission
to use these numbers being revoked.
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About These Numbers
CPAP.com regularly conducts structured follow up surveys to customers who have recently placed orders with our company. These surveys
indicate patient opinion regarding CPAP.com's service and industry issues. Each customer can answer one and only one time per order
placed.
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Suggest A Question
If you would like to suggest a question for us to consider on our next customer survey, enter the question below.
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