This is the only type of card reader that will download information from a Respironics smart card for processing by Encore Pro and Encore Viewer Software 1.0.
This product does not include software nor the smart card, only the card reader. The driver for this reader is included in the Encore Viewer Software 1.0.
Return On Warranty Issues Only
CPAP.com always offers these services:
8 am to 10 pm CST Toll Free Phone and Email Support
24 hour access to our CPAPtalk.com Support Forum
Learning Center for information on sleep apnea and cpap equipment
Consumer Purchasing Trends Reports
Product Evaluation Results from our Product Challenges
Warranty Services for all items purchased through CPAP.com
Insurance Compliant Invoices
Free Prescription Request System
This card reader has a USB port connection. If you need a serial port connection, we sell that version elsewhere on our site. You may find it easily by typing "serial" in our search window at the top right-hand side of the screen.
Instructions for Installing Encore Card Reader
Be aware that you will need to load the EncoreViewer Software before attaching the Smart Card Reader. Once the disc labeled "EncoreViewer Software for Windows" is installed, attach the Card Reader. The hardware will install without a CD if your computer already has drivers loaded. If the computer asks to load drives, use the disc labeled SmartCard Reader/Writer "Installation wizard for the software drivers. For Windows OS".
This package does not include a Smart Card.
Here are links to information that may be helpful in using this card reader:
"I bought this card reader to read my Smartcard with Encore Viewer software. It is small and easy to use (I keep it plugged into a USB port. When I use it, I insert the Smart card.)
If you are using Encore Viewer, don not attempt to install the driver that comes with the card as Encore Viewer will install its own driver. Keep the card reader plugged in as you install Encore Viewer. (I had a bit of trouble initially and called Respironics. When I followed these instructions, it worked like a charm).
I use it every morning to check the results of the previous night's therapy."
Voted most helpful critical review
Start Up Confusion
Tony K, Carrollton, TX – June 26, 2008
"The package included a CD with driver software. It stated that it must be installed before plugging in the reader. I tried and kept getting an error message that the software could not find the Encore software. After several phone calls to CPAP and Resperonics, found out that the CD is not needed with the version of Encore that I have. The tech's comments were "some day CPAP will stop sending those discs...I guess when they finally run out". Why would you send a CD with instructions to install when you know it is not needed?
The reader works great (once I got it all to work)."
"I got the smart card reader and software in order to track my Apap usage. As a software engineer, I found the interface to be incredibly cumbersome and the standard software to be gutted to the point of being virtually useless.
Not worth your time and effort."
David H, TN – June 23, 2010
"It's really good to be able to track my results."
CPAP software allows the downloading of information from certain CPAP machines. Information on breathing, pressure levels delivered, apneas, etc. is available to help determine the effectiveness of CPAP therapy. Software is not required to operate a CPAP machine. CPAP Software also provides more data than obtained through the on screen display or SmartCode. The CPAP Software also allows you and your doctor to drill into any night of data recorded and view the data on an hour by hour basis.
Some CPAP manufacturer maintains a proprietary software package that is only compatible with their machines.
Here is a list of each manufacturer and the name of its related full data software:
Philips Respironics: EncorePro - sold for Sleep Professionals
Philips Respironics: EncoreViewer 1.0 - sold for Patient Use
Puritan Bennett (Legacy 420 Series): SilverLining 3.10 - sold for both
Covidien: Sandman Series Therapy Software 1.2 - sold for both
Resmed: ResScan 3.3 and ResScan 3.7 - sold for Sleep Professionals
DeVilbiss: SmartLink Therapy Management Software - sold for both
Fisher & Paykel: Performance Maximizer - sold for both
Here is a list of each manufacturer and the name of is related compliance software:
AEIOMed: DataRest Compliance Software Kit - sold for both
Fisher & Paykel: Compliance Maximizer - sold for both
What types of Software are available?
There are two types of software available: Compliance software, and Advanced software.
Compliance software provides data such as patient hours, total machine operating hours, your pressure setting, and pressure relief information. Advance software includes compliance data and provides more detail such as AHI (Apnea/Hypopnea Index), Leakage, most pressure used, and a detailed usage histogram.
Compliance software is available with some standard CPAP machines. Advanced software is available with most top of the line CPAP machines, APAPs, and Bi-level machines as well.
How do I interpret my data?
Software data can be interpreted by your physician or clinician. There are also many websites and search engines available to help you research the sleep apnea related terms which will provide you more knowledge in managing your own cpap therapy. CPAPtalk.com. our free Sleep Apnea forum is a great resource for CPAP users who want to understand their condition and take control over their health.