Therapy Follow Up Service

Product Features

Using CPAP or Bilevel for the first time can be scary. Clinical and technical challenges do arise. This service provides the support patients need to get a great start with their new sleep therapy.

Purchasers receive sleep disordered breathing follow ups from a CPAP.com service representative to ensure that your first days on CPAP go as smoothly as possible. We work together to help you gain comfortable compliance with your therapy.

Follow ups included in this package begin the day after your product is delivered. They are done at 24 hours, 48 hour, 1 week and 1 month. We use the best combination of telephone, emails, and/or instant messaging to contact you. We work to resolve any questions or problems you have and will do more follow ups during the first two weeks as needed.
Return On Warranty Issues Only

Specifications

CPAP.com always offers these services:

• 8 am to 10 pm CST Toll Free Phone and Email Support
• 24 hour access to our CPAPtalk.com Support Forum
• Learning Center for information on sleep apnea and cpap equipment
• Consumer Purchasing Trends Reports
• Product Evaluation Results from our Product Challenges
• Warranty Services for all items purchased through CPAP.com
• Insurance Compliant Invoices
• Free Prescription Request System

Important Tips

This service is appropriate for customers new to sleep treatment equipment. It is not recommended for experienced patients that are compliant on their sleep treatment equipment.

The service is available for any sleep disordered patient who wants it. The equipment does not need to be purchased from cpap.com although we certainly want to earn your business.

Follow up services for new cpap and bilevel patients are universally recommended by physicians and cpap manufacturers to improve patient compliance and treatment effectiveness. We highly recommend this service for anyone who is beginning therapy.

Anyone with a complex medical situation is advised to choose the Respiratory Therapy follow up service.