The standard size comes with both the Zest & Zest Q and Zest Plus & Zest Q Plus masks. The petite size headgear comes only with the Zest Petite & Zest Q Petite masks. Return On Warranty Issues Only
Specifications
CPAP.com always offers these services:
8 am to 10 pm CST Toll Free Phone and Email Support
24 hour access to our CPAPtalk.com Support Forum
Learning Center for information on sleep apnea and cpap equipment
Consumer Purchasing Trends Reports
Product Evaluation Results from our Product Challenges
Warranty Services for all items purchased through CPAP.com
"It was just what I ordered and wanted.I had been trying to get this through my usual respiratory supply company and they kept sending the wrong one?They kept sending a phillips respironics.Don't ask me why.As you can see I can order it with out difficulty.Thank you for your assisstance."
We work very hard to provide many different ways for our customers to compare products. Here are the machine product guides we have created and maintain:
CPAP Machine Comparison Guide. This guide stacks up every CPAP machine we sell, feature by feature. If you don't know the meaning of a feature, click the question mark for a definition. The links below will take you to the most popular CPAPs, or all CPAP machines we sell.
Auto Adjusting Machine (APAP) Comparison Guide. This guide stacks up every APAP machine we sell, feature by feature. If you don't know the meaning of a feature, click the question mark for a definition. The links below will take you to the most popular APAPs, or all APAP machines we sell.
BiPAP, VPAP and BiLevel Comparison Guide. This guide stacks up every BiPAP machine we sell, feature by feature. If you don't know the meaning of a feature, click the question mark for a definition. The links below will take you to the most popular BiPAPs, or all BiPAP machines we sell.
Do you have a guide to help me choose the right mask?
Yes, we created a Help Me Choose guide to help you select the right mask or machine according to your preferences. The guide asks you a series of questions regarding your preferences and your facial features. Based on your answers we provide you with a comparison chart of the masks that meet your criteria. Get started here:
Are prescriptions required for mask, machine and/or humidifier purchases?
Yes. Federal law requires we have a valid prescription on file before we ship your mask, machine and/or humidifier.
We provide many easy ways to get your prescription:
We can request your prescription for you! When you checkout, just let us know you would like us to request your prescription, or you can log into your account to have us request your prescription.
Fax your prescription to our Toll Free fax number: 1-866-353-2727, or our international fax number: 713-541-7370
For more information on prescriptions, please see our Prescription Section of the Learning Center.
What are the CPAP, BiPAP and Sleep Apnea related billing codes?
EO601 RR is CPAP Rental
E0601 NU is CPAP Purchase
A7034 is CPAP Mask
A7032 is CPAP Nasal mask cushion
A7033 is CPAP Nasal pillows
A7030 is CPAP Full face mask
A7031 is CPAP Full face mask cushion
A7044 is CPAP Oral interface
A7027 is CPAP Hybrid mask
A7028 is CPAP Hybrid mask cushion
A7029 is CPAP Hybrid mask nasal pillow
A7046 is CPAP Humidifier chamber
A7037 is CPAP Tubing, long and short hoses
A4604 is CPAP Heated tubing
A7038 is CPAP Disposable filter
A7039 is CPAP Gross particle (foam) filter
A7035 is CPAP Headgear
A7036 is CPAP Chinstrap
E0561 NU is CPAP Passover humidifier
E0562 NU is CPAP Heated humidifier
E0470 RR is BiPAP Rental
E0470 NU is BiPAP Purchase
E0471 RR is BiPAP-ST Rental
E0471 NU is BiPAP-ST Purchase
Other CPAP items are listed under E1399, which is miscellaneous.
How often should I replace my mask?
Medicare allows for mask cushion replacement every three (3) months, and a complete mask system replacement every six (6) months. CPAP manufacturers and vendors suggest these replacement schedules as well.
In our experience, most mask cushions begin to deteriorate after about six months of use. The cushion eventually becomes too soft to hold a seal. The headgear straps lose elasticity and must be tightened more and more to get the same quality seal.
We strongly suggest replacing cushions and pillows as soon as they start to soften. Air leaks may reduce the effectiveness of CPAP therapy and headgear that is too tight may cause facial sores at pressure points. In most cases, replacement headgear is available if it is stretched out or the Velcro worn out.
To see what parts of your mask are replaceable refer to our Replacement Part Finder. Just search for your mask to see all of the replaceable parts.
How do I care for my mask?
Masks should be washed daily with warm water using a very gentle soap or baby shampoo, and left to air dry. Never use antibacterial soap as it will break down the silicone of the mask cushion. Avoid soaps that include lotion which can coat the mask and cause it to lose its seal. A safe cleaner is the Control III Disinfectant CPAP Cleaning Solution. Remember, going to bed with a clean face will improve your seal and protect the lifespan of your mask.
The best time to clean your mask is in the morning after use. This removes the oils left behind from your skin which can reduce the lifespan of your mask. We recommend using mask wipes to make daily morning cleaning easy. The mask wipes are made from materials that will not break down your mask.
What does a mask prescription need to say?
Contains one of the following words or phrases: "CPAP Mask", "CPAP Supplies", "CPAP Humidifier", "CPAP", "Continuous Positive Airway Pressure", "APAP", "AutoPAP", "AutoSet", "Auto CPAP", "Auto Adjusting CPAP", "Self Adjusting CPAP", "BiPAP", "BiLevel", "VPAP", "BiPAP Auto", "BiPAP ST", "Synchrony ST", "VPAP ST"
Contains physician's contact information
Contains physician's signature
Contains the patient's full name
Why might I prefer a nasal mask?
The ideal CPAP mask is the one you can't tell is on. Start with minimal masks. If you are strictly a nose breather, the nasal mask is a good choice. The nasal cushion creates a very good seal around your nose and has a small profile. Nasal masks are also offered in gel, which many find comfortable. The SleepWeaver Advance is the only cloth mask on the market and is a very popular choice among nasal mask users.
Most nasal masks have a forehead support which offers stability and support for the mask.