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EncoreViewer 2.0 Software with USB Smart Card Reader for M Series and Legacy REMStar Machines

BY Philips Respironics  |  Item #encoreviewer-smartcardreader-kit
(10) Read Reviews

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Item # encoreviewer-smartcardreader-kit

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M Series EncoreViewer 2.0 and Smart Card

Is your CPAP therapy effective? Do you know for sure that you're getting the pressure you need? Do you need a way to be more hands-on with your CPAP therapy?

CPAP software is certainly a valuable tool for CPAP users and now Respironics offers a version designed for patients. The Respironics EncoreViewer even comes with technical support from the manufacturer. Something which previously has not been available and is only available from Respironics.

M Series EncoreViewer 2.0 and Smart Card

Is your CPAP therapy effective? Do you know for sure that you're getting the pressure you need? Do you need a way to be more hands-on with your CPAP therapy?

CPAP software is certainly a valuable tool for CPAP users and now Respironics offers a version designed for patients. The Respironics EncoreViewer even comes with technical support from the manufacturer. Something which previously has not been available and is only available from Respironics.

Learn More About This Product

Print and view your sleep therapy data using EncoreViewer Software!

EncoreViewer is manufactured for end-users of Respironics sleep therapy devices, enabling one to view compliance and therapy information with the use of a Smart Card. The EncoreViewer software will not delete or alter data on the Encore Pro Smart Card.

EncoreViewer is a software program that analyzes data recorded by Respironics CPAP and BiPAP machines and generates therapy reports. The information in the reports includes occurrences of flow-limitation events like snores, hypopneas or apneas, time at specific pressure levels (on auto CPAPs and BiPAPs), event histograms and mask leaks. The information is given in short-term detailed formats as well as in long-term trends.

Does Not Work With:

  • PR System One REMStar 60 Series
  • REMstar Choice
  • REMstar LX
  • PR System One REMstar BiPAP Auto SV Advanced
  • Machines made by any manufacturer other than Philips Respironics


Respironics DOES offer minimal technical support for this product. Respironics technicians will not assist with interpretation of data, but you may leave your information directly with Respironics and a representative will call back within 2 business days.
Instructions for Installing EncoreViewer

Please read the following instructions to avoid receiving the error message "Version 1.3 or higher is needed".

First time installation requires that you load the Software CD before attaching the Smart Card Reader. Once the disc labeled "EncoreViewer Software for Windows" is installed, attach the Card Reader. The hardware will install without a CD if your computer already has drivers loaded. If the computer asks to load drivers, use the disc labeled SmartCard Reader/Writer "Installation wizard for the software drivers. For Windows OS".

We do not offer technical support or interpretation assistance with this software. Please consult your physician or clinician for interpretation assistance.

This package does not include a Smart Card.

You are able to print reports using EncoreViewer.
However, data reports cannot be exported to a file.

EncoreViewer is a much smaller program than Encore Pro. It provides the same detailed data as Encore Pro, but is only about 40 MB in size and does not require installation of Microsoft SQL Database Server. Installation is much simpler and less cumbersome than Encore Pro.

The EncoreViewer software will not delete or alter data on the Encore Pro Smart Card.

Encore Viewer 1.0 works with all Respironics REMstar and M Series machines.
What does CPAP software do?
CPAP software allows for the downloading of information from certain CPAP machines. Information on breathing, pressure levels delivered, apneas, etc. is available to help determine the effectiveness of CPAP therapy. Software is not required to operate a CPAP machine. CPAP software provides more data than the information obtained through the on-screen display or SmartCode. Also, the software allows you and your doctor to view any night of recorded data by revealing results on an hour by hour basis.

Some CPAP manufacturers maintain a proprietary software package that is only compatible with their machines.

Here is a list of each manufacturer and the name of its related full data software available:
What data capable machines are available?


AutoPAP ("Autotitrating CPAP" or "APAP") machines which record full data:


BiLevel ("BiPAP") machines which record full data:


What types of Software are available?
There are two types of software available: compliance software and advanced software.

Compliance software provides data such as patient hours, total machine operating hours, pressure setting, and pressure relief information. Advance software includes compliance data, as well as more detailed data such as AHI (Apnea/Hypopnea Index), leakage, average pressure, and a graphical representation of data.

Compliance software is available with some standard CPAP machines. Advanced software is available with most top of the line CPAP machines, APAP machines, and BiLevel machines.
How do I interpret my data?
Software data can be interpreted by your physician or clinician. There are also many websites and search engines available to help you research the sleep apnea related terms which will provide more knowledge in managing your own CPAP therapy. Visit CPAPtalk.com, our free sleep apnea forum, which is a great resource for CPAP users who want to understand their condition and take control of their health.

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- Verified Customer, 10/25/22

★★★★★

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Customer Reviews

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★★★★★

Card Reader

Verified purchase | Feb. 02, 2012 | Verified CPAP.com Customer
Great! Just wish there was an OSX version. I hate to use my PC.
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★★★★★

Convenient Software for CPAPers

Verified purchase | Nov. 09, 2011 | Verified CPAP.com Customer
I have had this product for just over one week. The software loaded flawlessly and it was very easy to set up the card reader. I really like the ability to collect data with different date ranges. Now, instead of waiting to have my DME provider run my card I can do it whenever I want.
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(0)
(0)
★★★★★

A good health assessment tool

Verified purchase | Aug. 18, 2011 | Verified CPAP.com Customer
Everything worked just as other reviewers said. The graphs and charts are quite useful although a few definitions and explanations would help. The thing I did not know is that you can only retrieve one year worth of data from the smart card, so I lost about three years of previous records.I should have purchased this years ago when I first thought it might be useful.
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(0)
(0)
★★★★★

USB Smart Card Reader

Verified purchase | Jun. 30, 2011 | Verified CPAP.com Customer
The card reader is an awesome tool to monitor my CPAP usage. I truly appreciate your help in deciding which one to purchase. We will continue to make all of our purchases through CPAP.com; where we always find superior service and superior products. Thanks!
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★★★★★

Works well

Verified purchase | Apr. 19, 2011 | Verified CPAP.com Customer
The product works fine as long as you have a 32 bit operating system to run it on. I have temporarily added a 32 bit version of windows 7 and am dual booted. Not sure yet what I will do when the trial license runs out for the 32 bit Window 7. Setup and installation were simple and the reports are pretty easy to read.
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★★★★★

Computer Caution...

Verified purchase | Dec. 06, 2010 | Verified CPAP.com Customer
I would have given 5 stars, but I had a problem with installation same as another reviewer. I have a one year old laptop with 64 bit processor and have never had any problems installing anything. When I attempted installation of the Encore/Viewer software I got a message: Need a 32 bit (x86) processor. Installation instructions with the software states 32 bit - OR BETTER - required, so it should be compatable with a 64 bit. Unlike the other reviewer, I didn't have 'my old college computer' to use, and the company has a 'No return except for warranty issue' policy. Fortunately I have a friend who said I could try her computer. Hers is a 32 bit and the software installed in a matter of seconds... I saved the data report on her computer and emailed it to mine. So, buyer beware: If you don't have a 32bit processor, be sure you have access to one before purchasing. As for the data reports generated, it's well worth the money. I had 8 months worth of data on my card since it was last cleared. The cumlative report and the graphic way it's displayed make this a great tool for seeing trends over time, as well as having an individual detailed report for each of the most recent 7 days. At the end of the report there is a summary of all pertinent information and over all averages all on one page for anyone who just wants to see the bottom line without viewing all the other. I love having access to all of it. I just wish I could read the card on my own computer!
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