User Manual:
The user manuals included with this machine can be viewed and downloaded here: Transcend User Guide and Transcend Software Guide.
miniCPAP Warranty Tip
Please Note: This manufacturer provides refurbished units as warranty replacements. To provide Somnetics with feedback on this policy, please use this email or call 877-621-9626.
Transcend EZEX miniCPAP™ Machine Product Notes:
- Required Hose Adapter Included: The Transcend Universal Hose Adapter is required to connect the long hose to the Transcend EZEX machine. Both the hose adapter and long hose are included with the machine purchase.
- Hose Adapter Updated: In mid-2014 the manufacturer made an update to the hose adapter included with the Transcend line of machines. The updated adapter has a hard support cuff surrounding the silicone machine connection. The swivel end of the adapter connects to the long hose. The non-swivel end of the adapter connects to the hose port on the machine.
- Universal Hose Adapter May Be Attached To Hose: The Transcend EZEX machine includes the Universal Hose Adapter and a 6 foot hose. The manufacturer may package the Transcend EZEX with the universal hose adapter already connected to the long hose. If the adapter is inserted onto the machine, the connection may be very tight but the two pieces are NOT permanently attached. They can be separated. To remove the white adapter, leverage it against the rubber hose cuff and twist it off.
- Universal Hose Adapter Not Used with Humidifier: When using the OPTIONAL Transcend Heated Humidifier the Universal Hose Adapter is NOT used. Remove the Transcend Universal Hose Adapter from the machine prior to inserting the machine into the humidifier cradle.
- USB Cable: The machine is packaged to include a USB cable. The machine must be connected to a computer to change the settings. A USB cable with a mini connection on one end and standard connection on the other end can be used for this purpose. An option is the 3 ft. USB 2.0 Type A Male to Mini B Male Cable.
- Transcend Software System Compatibility: The software used by the Transcend miniCPAP™ is compatible with Window XP, Windows Vista, Windows 7, Windows 8, and Windows 10 using a 32-bit or 64-bit system. The Transcend software is not compatible with the Apple operating systems. Please Note: If using recent Windows versions, the USB drivers may require updates. It is best to contact the manufacturer of the computer for update instructions.
- Software Download: The Somnetics Software Revision C for the Transcend machines can be downloaded here: Transcend Software Revision C Download. For more details, refer to the Transcend Software User Manual.
- Oxygen Use: Though Oxygen can be connected to Transcend miniCPAP devices, the manufacturer recommends that Oxygen not be used with this machine.
- Available Therapy Pressure Range: The Transcend EZEX miniCPAP™ Machine has pressures of 4 to 20 cm H2O available for therapy.
- FAA Compliance Letter for Somnetics Transcend: Click Here to View.
- Large Leak Response: When a large leak is detected by the Transcend EZEX miniCPAP™ Machine with EZEX the machine will quickly ramp up to a high pressure and then shut off. If this occurs, please check to verify that the Transcend Universal Hose Adapter is installed correctly. The hose and pressure line ports on the machine must be fully connected to the Hose Adapter to avoid pressure loss. The pressure line port must be firmly seated into the tear drop shaped area on the adapter. If the issue is not corrected, check to be certain the mask and hose have a secure connection. Further, ensure the mask is adjusted properly to provide a good seal on the face.
- Power Supply Design: Prior to Fall of 2013, the power supply included with the Transcend line of machines was made of only two parts - the power supply and cord and did not offer the multi-country adapters. The connection to the Transcend machine is unchanged between the two design versions.
- Filter Frame Design: The EZEX has an updated filter design allowing the filter to be replaced without replacing the entire plastic piece. The medium gray base of the Transcend EZEX machine is the filter frame. It is removed using the push button to release the filter frame from the bottom of the machine. The foam filter can be changed and the plastic filter frame replaced on the machine. Earlier versions of the Transcend used an air inlet filter which had filter permanently attached to the plastic frame that was removed with a release latch. The old style filter with release latch and permanently attached foam filter strip will NOT work with the Transcend EZEX.
Filter Installation: The Filter for Transcend machines fits the filter frame in only one orientation due to the shape and curve of the filter and the frame and machine base design.
- Remove the filter frame from the bottom of the Transcend machine.
- With the machine base facing up, lay the foam side of the filter on the machine base. The curve of the filter will match the curve of the machine base.
- Line up the notch on the filter with the tab on the machine base.
- The firm backing of the filter will be against the filter frame and the foam portion of the filter will face the machine body.
- When properly installed the filter lays flat against the machine base.
- Line up the filter frame on the machine and snap back in place.
Transcend Filter Care: The manufacturer recommends washing the Transcend Filter weekly using a 5% mild liquid detergent and distilled water. Allow the filter to air dry before reinstalling. An example of a mild detergent is Tide Free & Gentle.
Notes About the OPTIONAL Transcend Heated Humidifier and Battery:
- Per the manufacturer information, the Transcend battery has an average life span of 300 charging cycles.
- The Transcend Heated Humidifier does not draw power from the Transcend machine.
- The Transcend Heated Humidifier cannot be powered by the Transcend Battery.
- The travel bag included with Transcend machines is not large enough to hold both the Transcend Heated Humidifier and the machine.
Backup Battery Configurations:
Please Note: In a situation where a power outage is expected but not certain, the battery can be used as a failover. While AC power is available the battery will not lose life cycles.
The Transcend miniCPAP™ machines can be connected to the OPTIONAL Transcend Multi-Night Battery and to AC power without causing the lifespan of the battery to decrease. The battery is designed to provide AC power to the machine while it is available, and transition immediately to DC power from the battery if AC power should fail. Once AC power is restored, the battery will begin providing that power to the machine again.
To learn more about the Transcend Multi-Night Battery, visit the page here.
Sound Level Tips
Although the Transcend EZEX miniCPAP has a low decibel rating of 26.6 dBA, some users report a noticeable pitch from the machine's motor, which may be a result of its reduced size. Unlike larger machines, smaller travel CPAPs have less internal room and components to absorb the sound of the motor. To help reduce the sound of the motor, consider adding the Q-Tube In-Line CPAP Muffler Kit to the device.
What Can My Transcend Travel Bag Hold?
The Travel Bag for Transcend CPAP Machines included with the machine is designed to carry the machine, the hose, the power cable, and some mask types. The bag can accommodate nasal pillow masks and nasal masks. A full face mask and total face mask will not fit in the bag. The optional Transcend Heated Humidifier WILL NOT fit in this bag. The larger Travel Bag for Transcend Machine and Heated Humidifier must be purchased if planning to travel with the humidifier.
The Travel Bag for Transcend Machine and Heated Humidifier is designed to carry the machine, humidifier, hose, power cable, and some mask types. The bag can accommodate nasal pillow masks, nasal masks, and full face masks. A total face mask will not fit in the bag.
CPAP.com will work with the manufacturer on your behalf if the machine needs repairs. Please follow these steps:
- Contact us at cpap@cpap.com or 1-800-356-5221 to receive an RMA (Return Merchandise Authorization) Number before returning the equipment
- Include a note with the machine describing the issue you are experiencing, along with your full contact information to include a return shipping address and the RMA number provided to you
- Ship only the defective items to CPAP.com at 13235 N Promenade Blvd Stafford, TX 77477
- Do not return accessory items such as the carry bag, hose or power cords
- Email updates will be sent to keep you informed as the machine moves through the warranty process
- CPAP.com will contact the manufacturer on your behalf and handle all shipping between us and the manufacturer
- The repaired or replaced unit will be returned to you. Shipping charges may apply.
Please note: The manufacturer warranty is voided by water damage or misuse of the machine.
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