On the Phone
Did you know that an average CPAP.com Customer Service Representative trains for two months before they speak with their first customer and four months before they may "fly solo" with customers? During this time they are learning the business, taking daily product quizzes, touching products and generally getting their hands dirty. Not everyone makes it through our training process, but those who do are awesome!
Our customer service team does not have call time limits and isn't compensated through commissions. They are strictly here to help and we encourage you to give them a call
We take training and customer service seriously. We know that your time is valuable and when you call you need someone who knows, not someone reading from a script or a product page. We want your business and great customer service is an important part of what we do to earn it.
But don't take our word for it, see for yourself! Representatives are available at 1.800.356.5221 Monday - Friday 8AM to 8PM CST or Saturday 8AM to 5PM CST.