You are allowed to browse our Sites without giving us any personal information about yourself. Once you have chosen to provide us with your personal information, you are no longer anonymous to us, and you consent to the transfer and storage of that information on our servers located in the United States.
We are allowed to collect and store the following personal information:
We do not sell your personal information to, or share it with third parties for their marketing purposes. However, we are allowed to conjoin your information with data we obtain through third parties and make use of it in such a way that enhances and customizes our services, content and advertising. We may also combine your data with information collected from other US Expediters, Inc. (CPAP.com) related websites, for the same purposes.
Our main goal in the collection of personal information is our attempt to give you a secure, effective, easy to use, personalized experience. You grant CPAP.com permission to use your personal information in the following ways:
We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a Customer Review or other content violates the rights of others, or protect anyone's rights, property, or safety.
We may also share your personal information as outlined below:
Without limitation to the preceding, in every attempt to honor your privacy and our capacity to keep CPAP.com liberated from problematic users, we will in no way else wise reveal your personal information to governmental agencies, law enforcement, or other third parties without a subpoena, court order, or materially comparable legal proof and documentation, with exception if we believe in good faith that the disclosure of information is required to preclude impending bodily injury or financial loss or to inform law enforcement about potential violations of the law.
Some pertinent things you should be aware of regarding cookies are that:
We provide an opt-in Newsletter that is delivered through email to users who have subscribed to receive these newsletters. CPAP.com makes every effort to ensure that the newsletter is CAN-SPAM compliant but also makes no guarantees about such compliance. You may unsubscribe from our newsletter at any time by clicking here and submitting the same email address used to subscribe.
It is customary for CPAP.com to send out emails or use other communications to contact you regarding your orders on CPAP.com. For example, when you place an order with CPAP.com, we send out an order confirmation via email and a shipping confirmation once shipped. These types of communications are necessary and required in the normal course of transacting with CPAP.com and are not optional. By definition these types of emails are known as transactional emails.
CPAP.com may also from time to time contact its customers for various reasons such as customer surveys, product replacement reminders, user reviews, special promotions concerning products and services we offer, or very important news, legal notices, or other information that could affect our customers. If you do not wish to receive these types of communications you may contact us directly by phone or email to change your Communication Preferences.
Inbound phone calls to the CPAP.com phone numbers 1-800-356-5221, 713-351-3414 or other phone numbers used in CPAP.com marketing and promotions, may be monitored or recorded for training or quality assurance purposes. When you call a CPAP.com phone number, a recorded disclosure states "This call may be monitored or recorded for training or quality assurance purposes." By staying on the phone call after the recorded disclosure, you are hereby granting your consent for the call to be recorded.
The password you choose is indispensable to access your account. Use a combination of unique identifiers (letters, numbers, and characters), and do not give away your CPAP.com password to anybody. If for some reason you decide to give away your password or your personal information to others, be aware that you are accountable and liable for any and all activity executed under your account. If your password is compromised, you may lose considerable authority over your personal information and may be subject to legally binding actions taken on your behalf. Accordingly, if for any reason you have revealed or lost control of your password, then you should notify CPAP.com and change your password without delay.
You may view and change much of your personal information by logging into your account at CPAP.com. You are required to revise your personal information quickly when a change occurs or if it is erroneous. Upon your request, and as soon as it is reasonably practicable, your account will be terminated and your personal information archived, based on your account activity and if allowed under subsequently relevant laws. We do keep a record of personal information from terminated accounts to abide by legal requirements, avert fraudulent activity, collect monies due to us, resolve disputes, regulate issues, cooperate with any investigations, enforce our CPAP.com User Agreement, and likewise take other actions legally allowed.
Protecting and securing your information is of the highest priority to us. We consider the data we collect and your personal information to be an extremely valuable asset that should be protected. Your information is stored and processed on dedicated servers located in the United States that are protected by physical and technological security measures. We use many methods in good faith to safeguard your personal information from unauthorized access. However, as you may be aware, third parties may illegally intercept or access transmissions of your personal data or exchanges of information over the Internet, and there is the possibility that users may mistreat or mishandle your personal information that they find or gather during your interactions on the CPAP.com website. Consequently, while we go to great lengths to safeguard your privacy, we in no way guarantee, and you should not have the expectation, that your personal data or exchanges of information over the Internet will always remain private. Here is more about the security of your personal information.