NeilMed NasoGEL Drip Free Spray

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Frequently Asked Questions (FAQs)

Why am I getting sores inside my nose?

Sores inside the nose may be caused by nasal pillow or nasal prong devices that are too big or the wrong shape for your nose.

If you use nasal pillows, try the smallest size available that seals around your nares. Your nose might also be sensitive to the presence of the nasal pillows, and it might take time for your nose to "toughen up" and adjust to the nasal pillows. Try switching back and forth between the nasal pillow mask and a nasal mask. You might also try nose lubricants to reduce the irritation.


Nasal prongs must be inserted into the nostrils and seal tightly, so they may cause irritation or sores. It may be just a matter of your nose "toughening up" over time, so try switching back and forth between the nasal prong device and a nasal mask. If the sores do not heal, we suggest you discontinue using the nasal prongs.

Sores inside the nose may also be caused by the CPAP air drying out the mucous membrane. Adding moisture with a heated humidifier will help alleviate the problem.

Why is my nose so dried out?

The primary reason that nasal passages sometimes dry out from CPAP use is lack of adequate humidification.

CPAP air is an irritant - to one degree or another - to everyone. The irritation may cause the nasal passages to dry out and bleed, or the mucous membranes may try to protect the nasal passages by producing excess mucous and so congestion results. And the irritation can be cumulative; the problem may develop over time. Furthermore, dry, cracked or bleeding nasal passages are a breeding ground for infection.

Using a heated humidifier to add moisture to the CPAP air may reduce or eliminate the irritation. An unheated, passover humidifier may not offer enough additional moisture. If you are already using a heated humidifier, try turning it up to a higher setting. If that produces condensation in the six foot hose, you should try an insulating cover for the hose. You can also try using a nose lubricant to reduce the dryness.

Why am I congested from CPAP use?

The primary reason why nasal passages sometimes dry out from CPAP use is lack of adequate humidification.

CPAP air is an irritant - to one degree or another - to everyone. The irritation may cause the nasal passages to dry out and bleed, or the mucous membranes may try to protect the nasal passages by producing excess mucous and so congestion results. And the irritation can be cumulative; the problem may develop over time. Furthermore, dry, cracked or bleeding nasal passages are a breeding ground for infection.

Add a heated humidifier to add moisture to the CPAP air and reduce or eliminate the irritation. A passover humidifier may not offer enough moisture. If you are already using a heated humidifier, try turning it up to a higher setting. If that produces condensation in the six foot hose, you should try an insulating cover for the hose. You can also try using a nose lubricant to reduce the dryness.

You can also try using a sinus rinse before going to bed and again once you wake in the morning to help clear your sinuses.

What can I do for sinus and congestion relief?

A lot of new CPAP users report having an increase in sinus congestion after starting CPAP therapy. When treating your Obstructive Sleep Apnea, sinus congestion presents a roadblock to healthy breathing. CPAP air is an irritant - to one degree or another - to everyone. The irritation may cause the nasal passages to dry out and bleed, or the mucous membranes may try to protect the nasal passages by producing excess mucous and so congestion results.

The best option is to add a heated humidifier to add moisture to the CPAP air and reduce or eliminate the irritation. If you are already using a heated humidifier, try turning it up to a higher setting. If that produces condensation in the six foot hose, you should try an insulating cover for the hose. Other options are to:

• Wait and See
• Visit your the ear/nose/throat doctor, and let them know you are on CPAP therapy.
• Try using a sinus rinse before going to bed and again once you wake in the morning to help clear your sinuses.

As a general rule, persons with Obstructive Sleep Apnea should avoid using sedating medicines. Sedating medicines relax the muscles of the air passage even more and can effect your apneas. You should consult your doctor before using these types of medicines.

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