The backlight for this machine either shuts off automatically after a short intreval or can be set to off.
The machine display is lit for ease of reading.
These machines were designed with a woman's lifestyle in mind.
Timed (T) or Spontaneous Timed (ST) modes provide a customizable backup rate that forces the machine to switch from exhalation to inhalation. In ST Mode, the machine monitors the breathing cycle and switches from EPAP to IPAP once the backup time is met or whenever the break is detected through the sensors; whichever occurs first. The time aspect is only meant to act as a backup respiratory rate to the (S) function (see Spontaneous). This is used for patients with central sleep apnea, or those who need non-invasive mechanical ventilation.
Spontaneous (S) mode tells the machine to start blowing at IPAP pressure with no specific interval set. The machine must wait and detect a break in the breathing cycle before reacting, switching from exhalation to inhalation. If a backup rate is needed, then the unit will need a time interval setting and will be marked 'Yes' on the Timed property.
This feature detects excessive mask leaks due to poor cushion seal or when a user stops therapy by removing a mask when in use. The alert can be in the form of an audible alarm (ALARM) or a text message on the unit's LCD display (LCD).
This feature turns the machines off and on when putting on or taking off the mask. When you put your mask on the machines senses you breathing and turns itself on. Take off the mask and the machine turns off.
Altitude Adjustment is defined as the machine's ability to compensate for changes in altitude. Compensation can either occur manually or automatically. Manual adjustments occur within the Setup Menu and must be set by the user. Automatic requires no user intervention.
Software is an option on some CPAP machines. The software can give details on compliance and performance. The patient or physician downloads the data from the CPAP machine to determine how long a patient has used their machine each night and how well the machine is working to stop Apnea/Hypopnea events. This property shows the software package to use for machine that has the ability to transfer data to your computer and report Hours of Usage. See Advanced Software for a list of machines that can report AHI or Leakage.
This property marks the machines that have the ability to record performance data on a removable card. Some machines that are flagged as having software (seeOptional Software), do not have removable memory cards, rather instead, records information on-board and must use a download cable to retrieve the data from the machine.
Identifies which machines are data capable and have the ability to track your therapy progress over time. The machine captures key metrics like AHI (Apnea/Hypopnea Index), Leakage, and most pressure used. Depending on the machine, the data can be retrieved through an on Machine Screen Display (MSD), through Optional Software (OS), and/or through SmartCode (SC).
An integrated battery pack attaches to and functions seamlessly with the machine it is integrated with. It allows your CPAP to run on AC and fail over to the DC battery only if necessary.
A 'Yes' answer indicates that the CPAP Machine has an optional DC cable that plugs directly into a DC port. This allows you to use a DC power source, such as a battery or car cigarette lighter outlet. Some optional DC cables include alligator clips to connect directly to battery terminals. See the "Power" tab of the machine's product page for more detailed information on how the machine works with alternate power sources, and what optional cables and batteries are compatible.
Domestic Voltage is the voltage that is used with a standard wall outlet in the United States and ranges from 100-120 volts. International Voltage can range from 220v-240v AC.
Indicates which machines have a DC port in which you can use to connect a battery pack or a deep cycle marine battery with an optional DC cable. This is different from an integrated battery that works only with the machine it was designed for. (i.e. Everest CPAP Machine) see property Integrated Battery
This is the maximum altitude at which the machine will properly operate.
Leak Compensation is a machine feature that identifies mask leaks and adjusts to maintain the delivered pressure as set. If marked N/A assume the information is not available due to being out of production or unavailable.
This property defines whether the machine is capable of continuously blowing a constant pressure. All CPAP machines are defined as 'continuous', but some BiPAP's and APAP's also come with a CPAP mode; some BiPAP and BiLevel machines Do NOT. By setting the IPAP and EPAP to the same pressure, a CPAP Mode is achieved, preventing the EPAP pressure from dropping.
The Ramp feature allows the user to start treatment at a lower pressure to fall asleep with, gradually raising the pressure over a set time. This is a comfort setting and can set from 0 to 45 minutes on most CPAP machines.
Pressure Relief is a feature that lowers your therapy pressure to help with difficulties breathing against the machine's airflow, providing a more comfortable and natural breathing pattern. Assistance can occur on the Exhalation, on the Inhalation, and on both exhalation and inhalation at the same time.
This Property lists the operating range for the Exhalation Positive Airway Pressure (EPAP). This is the pressure setting used when you exhale. EPAP is always lower than the IPAP (inhalation) pressure, making breathing out easier and more comfortable.
A CPAP (Constant Positive Air Pressure) delivers continuous airflow at a prescribed pressure at 4cm to 30cm. APAP operates between a range and BiPAP machines are a mix of ranges and constant pressures. This pressure is measured in centimeters of water pressure (H2O) and 4-20cm is average pressure range on most CPAP machines.
This property defines whether the machine automatically adjusts pressure to meet the needs of the CPAP user on a breath-by-breath basis. All APAP machines are defined as 'Auto Adjusting', but some BiPAP's also use an Auto feature on both the IPAP and EPAP. If not marked, Yes, assume the machine does not have AUTO capabilities.
This is the maximum water capacity held by the chamber of the compatible humidifier.
This indicates that the machine has an integrated heated hose option to enhance humidification and reduce rainout. An integrated headed hose receives power directly from the machine and does not require a power supply. The tube's heat settings are set through the machine menu screen.
A yes in this field indicates the machine and humidifier have technology to reduce rainout, the water that collects in a hose when using a heated humidifier. Sensors measure the air temperature in the room and adjust the amount of heat and moisture delivered to the mask to reduce or omit rainout.
This property identifies how the machine incorporates a Heated Humidifier. Build In humidifiers are built into the CPAP machine and cannot be separated from the machine. Integrated humidifiers connect directly to the CPAP machine and they can only be used with compatible CPAP machines. With Integrated humidifiers, the CPAP machine, can be separated and used without the humidifier. CPAP machines that do not have a built in humidifier and do not have an integrated humidifier option have to use a Stand Alone humidifier as the machine's heated humidifier option. Stand Alone humidifiers can be used with any machine and connect to the CPAP machine with an additional hose.
Identifies which CPAP has a humidifier that is built into the CPAP. Built-In humidifiers cannot be separated from the CPAP machine.
This indicates which heated humidifier works best with the listed CPAP machine. In some instances, Built-in is used to describe a machine/humidifier combination system. The Fisher and Paykel HC150 was used for machines that do not have an integrated or built in humidifier system.
Measures the overall dimension of the machine only. Machines with a built-in humidifier are marked NA and must refer to Entire Size dimensions.
This is the size of the CPAP with Heated Humidifier in its travel bag.
This is the combined dimensions of the CPAP with the Heated humidifier.
This is the combined weight of the machine, heated humidifier, power cables, bag and hose. The weight of the shipping box is not included in the number.
This is the actual weight of the CPAP Machine without any accessories, power cord, or humidifier. Machines with a weight 3lbs or less are also identified in the Under 3 lbs property.
This measures only the weight of the machine and does not include total weight of power cables, bag, additional batteries or non-built-in humidifiers.
Looking to travel? We have found some machines are easier to travel with than others. These smaller and more lightweight machines are still robust enough for constant daily use as well as travel.
This indicates which manuals are included with the purchase of a CPAP machine. Most all machines come with a patient manual; also called 'user manual', which may or may not have pressure setting instructions. Some machines come with both the patient and quick setup guide or both patient and clinician manuals.
This identifies which machines have a decibel rating of 29 and lower. This does not account for use with the humidifier attached, which could supply additional volume that can muffle or amplify sound. This property does not account for noise that travels through the CPAP tubing, seemingly sounding louder than the measured db rating.
This is the level of sound the machine produces at a pressure of 10cm, standing 1 meter away or roughly 3 feet from machine. Measured in Decibels, the values also indicate whether the machine is considered a "quiet CPAP"; see Quiet property.
Warranty is the length of time that the manufacturer will guarantee a product to be free of defects. Warranties vary in length depending on manufacturer, but generally all machines come with a 2 Year Warranty.
This identifies the machine as continuous, auto adjusting, or bilevel operation. This does not identify whether the machine automatically adjusts pressure. Auto adjusting refers to APAP, whereas BiPAP Auto is differentiated using the Auto Pressure Adjustment property. BiPAP machines are defined further using Spontaneous or Timed properties.
A CPAP machine blows one constant pressure of air into your passageway throughout the night. Your ideal pressure was determined during your sleep study.
A BiPAP machine delivers two separate pressures of air; One when the patient inhales and a separate pressure when they exhale. The machine alternates between the two set pressures to help optimize your sleep apnea treatment.
An APAP machine automatically adjusts on a breath by breath basis to blow the minimum pressure needed to keep your airway open during sleep. This allows your machine to provide you with your ideal pressure nightly.
This is the company that produces the product being compared.
Philips Respironic's DreamStation BiPAP® Pro Machine combines pressure relief technology with OPTIONAL humidification to increase comfort on a dual pressure machine. Bi-Flex is built into the device to soften the transition between the higher IPAP and the lower EPAP. Warm air from the humidifier and water chamber is provided to therapy air by integrating the OPTIONAL DreamStation Heated Humidifier with the machine. Therapy results can be viewed on a handheld device (not included) by connecting the machine's Bluetooth to the PR DreamMapper app.
The DreamStation BiPAP® Pro Machine from Philips Respironics monitors breathing patterns to detect early signs of an event. Advanced features such as SmartRamp and EZ-Start are incorporated into the design to adjust the user to the prescribed pressure at the on-set of therapy. Humidification is used to comfort the user by pulling moisture from the water chamber to create heated air during therapy. For results, connect the machine's Bluetooth to a personalized DreamMapper app account. DreamMapper is available on Apple products with iOS 6 or newer as well as Android products 2.2 or newer (Apple and Android products not included).
Features
OPTIONAL Heated Humidifier
Bluetooth Connection to DreamMapper App
EZ-Start Technology
Bi-Flex Pressure Relief
Ramp and SmartRamp
Advanced Event Detection
LCD On-Screen Display
Convenience Features
Philips Respironics Dry Box
System One Resistance Control
Detailed 'Setup Menu' Options
OPTIONAL Heated Humidifier
Respironics' DreamStation Heated Humidifier is a OPTIONAL addition to CPAP therapy. Integrate the machine and humidifier to help relieve dryness and congestion.
The DreamStation device has the flexibility to be updated while in operation. Use the control dial to change the tube temperature or humidification settings. Please Note: The screen does not have touch screen capabilities.
Bluetooth Connection to DreamMapper App
The DreamStation CPAP has a built-in bluetooth connection which allows the device to pair directly with the Philips Respironics DreamMapper mobile and web-based program. Enable the bluetooth feature and download the SleepMapper app onto a smartphone or tablet (not included) to begin reviewing detailed sleep results. The free app gives the user the opportunity to personalize the data tracking account. Please Note: The results are only available on one device at a time.
EZ-Start Technology
The EZ-Start feature is designed to reduce the user's prescribed pressure setting during the first 30 days of operation. The intent is to adjust the user to the pressure by beginning with half of the prescribed pressure. Please Note: A minimum pressure of 5cm H2O is required to use the EZ-Start feature.
After obtaining a successful session of 4 or more hours of sleep, EZ-Start will gradually increase the pressure by 1cm H2O. This process will continue for 30 days until the user reaches their recommended pressure. If the goal is not met before the first 30 days, EZ-Start is designed to begin increasing 1cm H2O per day until reaching the prescribed pressure. At the prescribed pressure, the machine will move into normal CPAP mode. To enable or disable EZ-Start, the machine must be in CPAP mode.
Bi-Flex Pressure Relief
Bi-Flex is a pressure relief feature used to create a more natural breathing pattern during CPAP therapy. The DreamStation BiPAP® Pro uses Flex Technology to provide relief during three points in the breathing cycle. Pressure is reduced by 0.5 increments during the transition from exhalation to inhalation, inhalation to exhalation, and during exhalation. The Bi-Flex setting can be adjusted up to 1.5 cm H2O for maximum comfort.
Ramp and SmartRamp
Ramp and SmartRamp are both designed to gradually adjust the user to CPAP therapy. Though the Ramp features are similar, there are a few differences between the two options.
Ramp is intended to gently increase CPAP pressure from half of the prescribed pressure to the full pressure within a chosen period of time. To operate the Ramp feature, a CPAP pressure of 4cm H2O is required. Then, choose a time ranging from 5 minutes to 45 minutes to allow the machine to build the pressure in increments of 0.5cm H2O before reaching the prescribed pressure.
In BiPAP® mode, SmartRamp uses an Auto algorithm to balance lower inhalation and exhalation pressures. The device begins the Ramp process with a reduced exhalation pressure. Changes to the pressure are made on a breath by breath basis, until an event is detected. Once the BiPAP® Pro detects an event, the machine will return to the BiPAP® mode in order to deliver the recommended EPAP and IPAP. If the minimum prescribed pressure is not reached before Ramp is complete, the pressure will increase by 1 cm H2O each minute until the device reaches the recommended pressure.
Advanced Event Detection
PR uses a patented algorithm to monitor breathing patterns implemented to respond to abnormal pressure changes. The Auto-Trak system in this machine measures variable triggers and cycle thresholds to automatically adjust the pressure and compensate for leakage. This machine is designed to act proactively by identifying aspects of the breathing cycle.
Upon detecting an event, the REMStar Auto algorithm is set to respond by automatically adjusting pressure levels to clear the apnea. Within a few seconds, the DreamStation BiPAP® Pro begins pulsing a series of pressures to determine if the apnea has been cleared.
DreamStation BiPAP® Pro responses include:
Proactive Performance: Proactive performance recognizes and controls early symptoms of flow limitation, which can lead to an actual obstruction or apnea. The Auto algorithm uses two airflow measurements to prevent pressures from becoming too high.
Leak Management: The DreamStation BiPAP® will monitor mask leaks and compare results against an expected leak rate. Pressure is adjusted automatically as needed to help maintain therapy pressure to the user, including the ability to reduce pressure to help re-establish a mask seal.
Obstructive Sleep Apnea: OSA is defined as events that reduce 80% of airflow for a minimum of 10 seconds.
Hypopnea: A hypopnea is an event that reduces 40% of airflow for a minimum of 10 seconds.
Flow Limitation: Flow limitation is measured through four different baselines of the breathing waveform: Roundness, Flatness, Peak, and Shape.
Vibratory Snoring: Snoring can sometimes imitate a hypopnea event. Advanced detection allows this machine to measure vibrations and partial airway blockage.
RERAs: Respiratory Effort-Related Arousals differ from a hypopnea or snoring event in that a RERA shows increasing respiratory effort with each breath, culminating in a shift in brain wave activity and not necessarily a result of obstruction. Periodic breathing conditions such as Cheyne-Stokes respiration and central apneas are distinguishable from obstructed apnea or snoring events.
SmartRamp: SmartRamp helps manage apnea events while users attempt to fall asleep. This DreamStation BiPAP® Pro device can react to an event as the Ramp is progressing.
LCD On-Screen Display
PR's DreamStation Series was built with a simplistic and practical LCD screen. While the User Interface is in use, the screen is well lit. As the lights in the room are dimmed, the screen's sensor is designed expel the light from the screen. Please Note: The control dial is used to view the menu. The screen does not have touchscreen capabilities.
Sleep results are posted on the User Interface to display results and goals for sleep therapy.
The first screen accounts for a "Three Night Summary" which is determined after 12pm on the third day of treatment. Refer to the User Interface to view the results as they update each day.
Daily sleep compliance results are provided after the most recent session. If the user sleeps 4 or more hours, the session is considered successful, rendering a green bar on the right side of the screen. If the user does not reach the anticipated 4 hour mark, the therapy will be noted by a yellow bar in the right corner of the screen.
The second screen is in place for the first 90 days unless the sleep goal is met before the completion of this time. The data details the number of compliant nights recorded over the previous 30 days. A minimum of 21 successful four hour nights is needed to reach the 70% desired goal in order to surpass the screen before the end of 90 days.
Convenience Features
Mask Fit Check: This feature will provide airflow to the mask and display if leaks are detected in the mask. As the mask is adjusted the machine's display will update to advise if a proper fit is detected.
Auto On/Off: The DreamStation BiPAP® Auto can detect if the user has their mask on or off and will begin or stop therapy accordingly, if enabled.
Regular Alerts/Reminders: Every 30 days the machine will show a reminder to change filters.
Philips Respironics Dry Box
Dry Box technology was created to help reduce the chance of water damage when the OPTIONAL humidifier is used with the DreamStation machine. In the instance that water may escape from the chamber, the Dry Box is designed to trap the water within the walls of the unit to prevent water from traveling throughout the machine and humidifier connection. Additionally, the air outlet port uses a one way valve to prevent water from exiting the water chamber and entering the machine. The air outlet port is located on the top of the water chamber to help minimize total water displacement.
System One Resistance Control
System One Resistance Control was developed by Respironics to help their machines reach the optimal pressure by using a numbering system which allows the CPAP device to recognize the mask. It achieves accuracy and reliability by instructing the device to compensate for the specific mask type. Please Note: PR masks are the only masks designed with a resistance control number, so this machine feature is only compatible with Philips Respironics masks.
Detailed 'Setup Menu' Options
Scroll through the User Interface using the control dial. The "My Setup" section allows the user to enable a variety of features found on the DreamStation device.
Ramp: Choose the time in which the machine will gradually adjust the user to the prescribed pressure.
Flex: Select between 3 flex settings intended to decrease the pressure upon exhalation.
Humidification: Determine the humidity level by selecting a number from 0 to 5. Level 0 represents humidification that has been turned OFF, while Level 1 is the lowest form of humidity and Level 5 is the most significant level of humidity. Also, the DreamStation Humidifier can deliver different humidification modes: Fixed Humidification, Adaptive Humidification, and Heated Tube Humidification.
Tube Type: Specify the type of CPAP hose being used with the machine. The setting will correspond directly to the diameter of the hose, whether it is 22mm or 15mm. A separate setting can be selected by those using a 15H Heated Tube.
Modem: Use the screen to control the modem. If the modem is switched to OFF, it will automatically turn ON again after 3 days.
Bluetooth: Enable the bluetooth option to transmit sleep data from the machine to a personalized DreamMapper account.
Time: Use this option to change or update the display time in increments of 30 minutes from this screen. The default setting is Greenwich Mean Time.
Sound Pressure Level (DreamStation CPAP): 25.8 dB(A) with an uncertainty of 2 db(A)
Sound Pressure Level (DreamStation CPAP and Humidifier): 27.9 dB(A) with an uncertainty of 2 db(A)
Sound Power Level (DreamStation CPAP): 33.8 dB(A) with an uncertainty of 2 db(A)
Sound Power Level (DreamStation CPAP and Humidifier): 35.9 dB(A) with an uncertainty of 2 db(A)
Limited Warranty: 2 Years
Languages: English or Spanish
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Manufacturer Note
Philips Respironics products are for sale only to patients within the U.S. and not to other third parties or businesses.
All services provided by CPAP.com, including advertisement, ordering, sale, delivery, instruction, and setup of the products are performed solely by CPAP.com and independently of the manufacturer.
A valid prescription is required for the purchase of this product.
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User Manual:
The user manual included with this machine can be viewed and downloaded here: DreamStation BiPAP® Pro.
Please Note: DreamStation machines are not equipped with a Mask Alert feature. The machines are not designed to sound an alarm or display the words "Leak Alert" on the screen. The Mask Fit Check feature can be used to ensure the mask is sealing properly prior to beginning therapy.
Connect to Bluetooth Wireless Technology
Pair the DreamMapper mobile and web-based program with the DreamStation CPAP and BiPAP® machines for detailed sleep results. Access the data by downloading the SleepMapper app onto a smartphone or tablet (not included). Please Note: The BiPAP®'s wireless technology cannot connect to multiple devices at the same time.
DreamMapper Troubleshooting
CPAP.com cannot provide troubleshooting steps for DreamMapper Software or for 3rd Party Software. If you have questions regarding software or the DreamMapper app, please contact the manufacturer.
The technology is most proficient when the machine and mobile device make the connection in the same room. Before pairing the devices, be sure the Bluetooth setting has been enabled and the machine is powered OFF.
Pacemaker Safety Tips
Per the manufacturer, the Health Industry Manufacturers Association recommends a 6 inch distance between a pacemaker and a wireless device. Due to the bluetooth wireless technology which has been built into the machine, it is highly suggested that those with a pacemaker maintain a minimum distance of 6 inches from their machine.
Humidification Tips
The DreamStation BiPAP® Pro is only compatible with the DreamStation Heated Humidifier.
Select one of the two modes: Fixed Humidification or Adaptive Humidification when operating the DreamStation Heated Humidifier.
Fixed Humidification: Select a number within the range of 0 to 5 to choose the humidity level. Level 0 represents a humidifier that has been turned OFF. Level 1 disperses the least amount of humidity, while Level 5 disperses the greatest amount of humidity. In Fixed mode, the humidifier will produce one level of humidity throughout therapy.
Adaptive Humidification: In Adaptive mode, the humidifier will monitor the environment to produce the lowest level of humidity needed to prevent condensation in the hose. Adaptive humidification can adjust as the temperature in the room changes.
Please Note: When a heated tube is added to therapy, the humidifier will automatically change to Heated Tube Humidification Mode. The temperature of the heated plate and heated hose can be changed, but the mode will remain locked in Heated Tube Humidification Mode while the hose is attached. Just as fixed humidification ranges from 0-5, the temperature of the heated tube can be adjusted by choosing a level from 0 to 5.
Compatible AC Power Used to Operate the DreamStation
A power cord and the DreamStation 80 Watt Power Supply are included with the purchase of the DreamStation CPAP machine. Attach the power cord and the power supply before placing the 2 prong plug into the outlet. Turn the machine with the knob facing forward so the power cord connector snaps into the power inlet found on the left-hand side near the back of the machine. Caution: Avoid using an extension cord to operate the CPAP.
How Do I Clean the Machine?
Before cleaning, unplug the DreamStation device from the power cord. Do not submerge the machine in water or cleaning products. Instead, use mild soap and a slightly damp washcloth to clean the machine. Re-connect power once the device is completely dry.
The non-heated 22mm or 15mm CPAP hoses may be submerged in water and mild detergent to clear away residue. Rinse the hose entirely and allow it to air dry away from sunlight. If cleaning a heated hose, use a hose brush or damp cloth to clean the tube. The hose cannot be submerged in water.
Tips for Cleaning the Filters
It is highly recommended to clean the reusable filters at least once every two weeks. When cared for, the reusable filter is intended to last 6 months. Use the OPTIONAL ultra-fine filter in conjunction with the reusable filter to trap the smaller particles. The ultra-fine filters need to be replaced every 30 days or sooner if they become dirty. Do not wash the ultra-fine filter. Use these steps to clean the reusable filter:
Remove the OPTIONAL ultra-fine filter if applicable.
Pull the reusable filter from the machine to run it under warm water.
Gently shake the filter to excrete all excess water. Let the filter air dry completely away from direct sunlight.
If using the ultra-fine filter, ensure the good condition of both filters before placing them in the machine.
Please Note: The reusable filter is required to operate the DreamStation CPAP machine.
Tips for Installing or Replacing Filters
With the machine knob facing forward, locate the compartment on the righthand side of the machine. Lift the compartment door to access the filter assembly. If the OPTIONAL ultra-fine filter is dirty or if it has been in place for 30 days, dispose of the filter. Clean the reusable filter and place it above the OPTIONAL disposable filter before affixing the filters together. Complete the progress by moving the filter assembly back into its previous placement in the device. The compartment door will close to ensure the filters are safely stored.
Travel Tips
The purchase of a DreamStation machine includes a carry bag. Use the bag to transport the device as a carry-on. Per the manufacturer, the carrying bag cannot guarantee the safety of the equipment when checked as luggage. If traveling with the OPTIONAL humidifier, be sure to empty the water from the water chamber. Do not travel with water in the water chamber as it can leak and cause damage to the device.
When traveling to other countries, remember to switch to universal or compatible power cords and adaptors. The machine can be used during a flight as long as the unit is using AC or DC power. Do not use the OPTIONAL modem or humidifier while aboard the flight.
Supplemental Oxygen Tips
Supplemental oxygen may be used with the DreamStation machines. Please Note: When using supplemental oxygen with a CPAP machine, it is important to adhere the following guidelines:
Do not use oxygen near an open flame.
Make sure to power ON the device before starting the oxygen. Turn the oxygen OFF before terminating the treatment.
Use the Philips Respironics pressure valve to prevent the chance of a fire. Place the valve in-line with the mask system to ensure the valve is located between the supplemental oxygen supply and the CPAP machine.
Manufacturer Warranty
The DreamStation BiPAP® Pro Machine comes with a 2 Year Manufacturer Warranty. CPAP.com will work with the manufacturer on your behalf if the machine needs repairs. Please follow these steps:
Contact us at cpap@cpap.com or 1-800-356-5221 to receive an RMA (Return Merchandise Authorization) Number before returning the equipment
Include a note with the machine describing the issue you are experiencing, along with your full contact information to include a return shipping address and the RMA number provided to you
Ship only the defective items to CPAP.com at 13235 N Promenade Blvd Stafford, TX 77477
If sending in machine for warranty consideration, ship only the unit that is malfunctioning, along with the power cord. Do not ship the carrying case or hose
Loaner Machines are available for rental during the warranty process
Email updates will be sent to keep you informed as the machine moves through the warranty process
CPAP.com will contact the manufacturer on your behalf and handle all shipping between us and the manufacturer
The repaired or replaced unit will be returned to you. Shipping charges may apply.
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Universal Power
The DreamStation 80W Power Supply is compatible with 100 - 240 V AC power. When traveling, be mindful of the World Traveler Power Adapter Plugs which may be used to offer the correct fit regardless of location.
The shielded DC cord allows a DreamStation machine to be plugged in to a cigarette-style DC outlet to be powered while away from AC power. The shielded DC cord will power the machine, humidifier, and heated tube. This DC cord is compatible with DreamStation machines only and is not compatible with any other machine.
Weighing in at only 1.7 pounds the Freedom Battery is a terrific option for travel. Add the DreamStation 12V Power Adapter for C-100 & Freedom CPAP Travel Battery Packs to connect the DreamStation BiPAP® Pro to the Freedom Battery. The Freedom battery meets UN Manual Test and Criteria requirements for travel.
The Respironics Lithium Ion Travel Battery Kit is intended for use with 50 Series, 60 Series, and DreamStation machines. Uninterruptible Power Supply (UPS) mode is designed to help the battery kick in automatically if AC power fails. This mode ensures power is never lost to the CPAP machine, even after power from the outlet is disconnected. When AC power is available again, the battery will be bypassed, and AC will resume powering the machine. The battery weighs 2.25 lbs and is FAA approved for use on flights. The kit includes a travel case, device cord, and 50 Series adapters used to connect the machine to the battery as well as connect the battery to the power supply for charging. This kit does not include a power supply as it is designed to operate from the machine's power supply.
The manufacturer states the Respironics battery has a run time of 14 hours with a pressure of 10cm H20 or lower, excluding a heated tube humidifier.
