Reasons to Shop with CPAP.com
When you shop with us, you have the freedom to choose the best machine possible. You also cut through the red-tape and regulations of most insurance companies, get a great product, and possibly a better value. Get the CPAP machine that suits you, not your insurance company.
Newly Diagnosed with Sleep Apnea?
If you're newly diagnosed with Sleep Apnea, it can be overwhelming. There's a lot of adjustments you need to make to one of the biggest areas of your life: sleep. There's a lot to get used to and a lot to do. You may think that going through your insurance company is the least expensive and best way to get a new CPAP machine, CPAP mask, and CPAP supplies. We suggest researching. If you have good coverage, going through insurance might be your best option, but many have found shopping online for Sleep Apnea can be more affordable. Read below to learn how CPAP.com may help you save.
Common Insurance Myths About Treating Sleep Apnea:
Myth #1: Insurance Picks Up Most of the Cost
That depends, but in many cases CPAP equipment is treated very differently than other types of medical treatments. In some cases your responsibility may be up to 80%, 90%, or even 100% towards the purchase of the machine, depending on your coverage. In almost no cases would your responsibility just be limited to one co-pay. When you buy a new machine from CPAP.com, you have the opportunity to pick out your machine. In many cases, CPAP.com's pricing can be well under your deductible!
Myth #2: Going Through Insurance Will Get You the Best Machine
Since insurance companies reimburse CPAP suppliers the same whether you get a great machine or an average one, there's typically no incentive for the CPAP supplier to give you the best machine. In many cases, they don't provide travel friendly machines or accommodate special requests. You may get a machine that works for them, and not the one you would have chosen for you. With CPAP.com, you can order a CPAP machine that has the quality you're looking for and the features you want-- you can choose the brand and what bells and whistles you want!
Myth #3: Getting a Different Mask is Quick
If you need to get a different mask through your insurance company, you may need to schedule a follow-up appointment with your doctor to do so. It's a longer process than what you may expect. After that, you may need to do another follow-up appointment with a CPAP supplier (DME). With CPAP.com, we have a wide selection of masks, and many have free return insurance! With return insurance, you can order a couple of different models at once, and then return the masks you decide not to keep. This way you have a better shot at finding the best mask right away, and don't have to deal with the red tape from your insurance company.
Myth #4: Once You Have a CPAP Machine, It's Yours
When you go through insurance for your machine, it may not actually be yours (at least in the beginning). Some insurance companies may require you are successfully using your machine a set number of hours each night, this is known as "compliance". This can be really hard when you're starting out and figuring out what treatment option will be best. Failure to meet requirements may mean you have to give the machine back or pay an inflated price for it outright. When you get your CPAP equipment from CPAP.com - it's 100% yours.
We Believe in a Better Way to CPAP
We believe in an individual's ability to treat Obstructive Sleep Apnea in the best way possible-- whether it's us or insurance. It's important to do your research and make sure you get the best bang for your buck. We have the most options in CPAP machines, CPAP masks, and CPAP supplies. We also sell Oxygen Concentrators. It's possible to order the equipment that works best for you. While you're here, be sure to take advantage of the resources and community. We provide a lot of helpful information for everything CPAP. Whether you're new to Sleep Apnea, or a seasoned pro who's been at it for years, our website has a lot of helpful information that will help you on your CPAP journey.
Here are 10 additional reasons to shop with CPAP.com:
Our business was founded in 1999 by John Goodman and his two sons, Johnny and Zach. Since then, family meetings have never been quite the same. You can learn more by visiting our about us section.
We know your sleep therapy is critical to your well being and it is essential to have the equipment you want, when you need it. Provided your order is placed before 4 PM (CST, Monday - Friday), we will ship your order by the next business day! In most cases shipping takes 1-5 business days, and expedited options (some people want 3 day or 2 day...) are always available. Your order can be tracked using a link provided via email at time of purchase. Even better? All orders $99 and over will receive free ground shipping to all 50 US States and Puerto Rico.
In stock products ship Today if order is received in the next 24 hours.
Shopping is Easy with the Replacement Part Finder
Figuring out what replacement part you need can be frustrating, especially when so many replacement parts look alike. To make your shopping experience as easy as possible we created the Replacement Part Finder. This simple application improves the accuracy of your order by allowing you to select your current equipment and shop it's replacement parts, ensuring the accuracy of your purchase.
Insurance Reimbursement Forms and Instructions
While CPAP.com doesn't work through your insurance company, we make it easy to submit a claim for reimbursement. We provide insurance compliant invoices complete with billing codes. Your shipping confirmation email will include an example of a Health Insurance Claim Form populated with your purchase information. We also include an insurance guide indicating what paperwork you need and common insurance reimbursement pitfalls to be aware of. We recommend checking with your insurance company for out of network reimbursement rates before placing your order, as not all insurers will accept claims for out of network reimbursement.
The Learning Center. is a thoroughly stacked resource even the most informed CPAP user can benefit from. We want our customers to have access to everything they need and want to know about Sleep Apnea! This extensive knowledge database provides equipment information, general sleep health research, a CPAP wiki, and even information on how to place an order.
CPAP.com 100% Price Protection
We want you to be confident that when you shop with us, you are receiving the best value available. If within 7 days of your CPAP.com purchase your item goes on sale or you spot an online or retail competitor with a lower price on the exact item, let us know and we will credit you the difference.
Lower prices include published prices or price lists emailed to customers of minimum advertised price restricted online or retailer competitors. Auction websites and websites that do not regularly answer their telephones during normal business hours are excluded from this guarantee.
The pricing for some products is dictated by the manufacturer, if you find a site selling these products for below the manufacturer's minimum sales price, we will not be able to match the product's price. We can, however match the value, give us a call.
Temporarily, price match protection does not apply to CPAP, APAP, BIPAP machines and Oxygen Concentrators.
Security & Privacy
We accept and process orders through an industry standard 128 bit encryption on private, dedicated servers maintained by our top rated webhost, Rackspace Networks.
We are certified Hacker Safe by McAfeeSecure.com, an industry leader in web security auditing.
Get The Right Product
Our Compare Charts make choosing the right type of machine or mask easy. Click on the type of product you are interested in and compare all the best selling machines and masks.
If you are uneasy about your mask purchase, get Return Insurance! For an extra fee you buy the right to return your used mask no questions asked for up to 30 days.
Our Quick Reorder feature allows you to access your previous orders to double check what you have previously purchased from us. From here you can easily re-add items to your cart, or use the Part Finder to search the appropriate parts.
Live CPAP Experts
When you call us toll free, you are going to speak with an experienced CPAP expert who will answer your questions honestly and offer clear explanations.
We were recently named a top company for the "Best Customer Service" award from LiveHelpNow, an online chat provider with Fortune 500 clients. Learn more by clicking the image below.
We have been helping CPAPers from 8 AM until 8 PM CST since 1999. 1-800-356-5221.
CPAP.com Supports The Online CPAP Community
We are the proud founders and continuing supporters of the Online CPAP Community, CPAPtalk.com.
Here, over 40,000 new and experienced users swap advice, read about industry developments, weigh in on new equipment and more! CPAPtalk.com is easy to navigate and a fun way to give and gain CPAP support. Best of all? It's available 24 / 7, so next time you wake up in the middle of the night needing answers, you will only be a click away.