What are the care instructions for HME filters?
HME filters will be packaged individually in a sealed bag. Unused HME filters should be stored in a sealed bag.
How long does a heat moisture exchanger (HME) last?
Different people require different levels of humidification. The HME should be replaced once you feel you are no longer receiving adequate humidification. Generally, this will be about once a week. Your Transcend system comes with four HMEs. Additional HMEs will be available for resupply.
Do I need to charge the battery pack before I use it for the first time?
Yes, you need to fully charge the battery before using it with the Transcend for the first time.
How long does it take the batteries to charge the first time?
It takes approximately 6 hours to fully charge the battery the first time. This is also the amount of time it takes to recharge the battery from fully discharged to fully recharged. The battery can be recharged using an AC power supply or the mobile power adapter from a car or truck battery.
How long will the battery power my Transcend during therapy?
The Transcend 4-cell battery pack provides sufficient power to operate the Transcend CPAP device for a minimum of 8 hours at a pressure setting of 10 cm H2O. The 8-cell battery provides power for approximately 15 hours of continuous use at the same setting.
How do I travel with Transcend? Can I use it on my flight?
You should carry your Transcend with you onto the flight. You should never put your transcend in checked luggage as it can be damaged through normal luggage handling procedures. As a medical device, most airlines will not count your Transcend as a carry-on item. Be sure to call the airline in advance to clarify procedures and in-flight policies.
Can I use Transcend overseas?
Yes! Transcend's universal AC power supply makes it easy to use Transcend outside the United States. The universal power supply automatically converts the power current, so all you need to bring on your trip is a plug adapter
to fit the two prong configuration of your Transcend power supply.
What warranty is offered with Transcend?
The Transcend comes with a 2 year manufacturer's warranty.
Will wearing Transcend be uncomfortable?
Just as getting used to using a CPAP may take some time, changing to wearing the CPAP on your head may take a night or two to get used to. Sleep therapy patients who have tried Transcend tell us that once you lay your head on the pillow you will hardly notice that Transcend is there. It is designed to move slightly on your head so you can move and turn in bed without breaking the mask seal.
Transcend is designed to be worn on the head. Are there any heat or electromagnetic emission issues I should be concerned about when using Transcend?
There are not. Transcend has been evaluated by the Food and Drug Administration and found safe for everyday use. In addition, Transcend uses advance blower technology that all but eliminates friction and heat generation. You will feel no heat or vibration from Transcend.